At Home Medical Specialties, we believe every customer should be cared for with personalized service and attention... it's what we like to call "Boutique Service."
So when you call us, you won't be greeted by a recorded message prompting you to press a number. You'll speak directly to one of our customer service representatives - someone knowledgeable and friendly who is fully prepared to process any order or answer any question. Plus, if you ever need assistance with an insurance investigation, we're here to help you and report back our findings.
In our line of business, response time is paramount. That's why we make every effort to see that all orders are processed rapidly, with deliveries made to your home or hospital at the appointed time.
And because we understand that patient education plays a prominent role in achieving a successful outcome, Home Medical Specialties offers both verbal and written instructions in Spanish. We also subscribe to AT&T's "Language Line" services, allowing patients to receive instructions in virtually any language.
Home Medical Specialties is a company that appreciates and values its customers and works hard to meet the needs of our customers each and every day.
MISSION
Home Medical Specialties is committed to improving the health and lives of people afflicted with respiratory disorders.
Our ongoing goals are to serve our community and its people with skill, concern and dedication. To achieve excellence in everything that we do with competence and compassion. To treat people with the utmost respect and courtesy.
As an organization, we will strive to achieve these goals while adhering to all regulations, mandates and guidelines established by all regulatory agencies and governing bodies. |